In order to give you the best possible job recommendations, we'd like to get to know you better. Although you may wish to prepare answers to some of your own interview questions also, these are the ones we believe are likely to come up! Meanwhile, the government said a full split of Openreach from BT still remains an option, so while BT has managed to dodge a bullet this time around, drastic changes need to come quickly if the company is going to maintain its control of Openreach. Q10. Take the time to ensure that you meet the eligibility criteria here, as your application will not proceed if you do not and you will have wasted your time. Why should we hire you to work at BT? FontSize: '', The role is physically demanding what factors do think contribute to this? Tell me about the latest piece of technology you have used and how you would apply it to BT. Tell me a time when you went above and beyond for a customer? Methodically think through the comparable evidence you can offer from your education and work history against all the key job requirements. Wire x1. Why do you need to have multiple providers?" His comments will wind | 15 comments on LinkedIn Unbiased and independent advice on what to buy. Thank you so much for the tips and advice! And, let's face it, flattery is never a bad thing. Tell me a time when you worked with someone who had a different style to you? How and what were the lessons learned? Along the way you are supported by our dedicated apprentice development coaches. At BT, we take great pride in putting the needs of the customer first. Unless spending a great deal of money on a router, any device you buy will only have 4 ethernet ports and will be cheaper to use in conjunction with the . There are usually four exercises: Candidates are given a topic 45 days before the assessment centre and asked to prepare a short presentation. During your interview, you will want to clearly show that you fully understand the role and match the companys values in order to stand out from other candidates. The job of a BT Openreach Engineer is highly rewarding. Theres more to Openreach than meets the eye. Why do you want to work for BT?#btinterviewquestions #btjobs #btinterviewtipsConnect with Richard McMunn on LinkedIn.com:https://www.linkedin.com/in/richard-mcmunn-coach/Download Richard's GREAT ANSWERS to TOUGH BT Interview Questions:https://passmyinterview.com/bt-interview/ This question, sometimes phrased as Why BT? or Why work for BT?, is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. scp.type = "text/javascript"; You are the tops! He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. All of our products and resources are protected by our 30-day no questions asked money back guarantee. Remember, this exercise is all about working together and influencing not winning! ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! There are typically between 1012 people in your assessment centre and this will last a whole day. Therefore, it is not surprising that competition for places on the BT Openreach Graduate scheme is fierce. I went today and got the job on the spot! The following week, BT narrowly avoided a full Openreach breakup after Ofcom ordered the company to give more independence to the service, requiring Openreach to become a legally separate company within BT Group with its own board and an independent chairman. continue, please read our privacy policy. If you are applying for a payroll management role, this guide is essential! DivID: '', We recommend doing this now to save time in the future. Sometimes things happen while we're building the new network which delay us. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Q11. Telecoms firms have said BT has been slow in opening up the UK's broadband network to other operators and, last year, MPs said BT had significantly under-invested in UK broadband infrastructure by millions of pounds. 01:28Q2. As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. Full Suggested Answer & Detailed Response, Question 8, At the end of your Openreach Engineer interview, you will have the opportunity to ask some questions of your own. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. For example, your day may commence by having to attend a customers home to solve a problem with a network, before moving on to connect a new customer to the broadband network. Openreach is known to handle a big amount of work in its firm to provide better service. 05:23Q4. Watch The Refresh: The best tech gossip and reviews every week. ), UPDATE: I got the job offer. Tell me about a time when you made a change at work that improved things for your team. If you cancel before the 30-day trial ends, you will not be charged. Tell me about a difficult challenge you had to overcome? Answer 2: I read an article a few months back on the outreach your company does within the community. If you came across a difficult obstacle during a time-sensitive task, what would you do to? Q7. What do you about Openreach and the products and services we offer. Interview question for Civils Gang Member.Why do you want to work for BT openreach. Please click here. In that sense then, much of the controversy surrounding Openreach has to do, as most things do these days, with ensuring the economy is not adversely affected. Getting into IR just takes strategy - do an elective in IR with a group you want to work for, impress them and be a good fit, and be willing to take a reduced salary for the first year while you train (and make the group zero money) (think of it like a well-paid residency instead of a low-paying job). Q6. Check out this example answer: If you are unable to complete the next stage of application With Full Fibre installation, we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that comes into your house. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. That way you'll always have the latest updates sent to you. Interview question for Civils Gang Member. Frontline Workers. Thank you for registering on VERCIDA - the leading job site for companies that are passionate about diversity and inclusion. (worldwide success stories from our YouTube community! Give Me The Answers To My Interview! Full Suggested Answer & Detailed Response, Question 9, Why are you leaving your current position? This means that every time you visit this website you will need to enable or disable cookies again. Thanks a lot! This not only shows you understand the role and qualities BT are seeking, but you are also backing up your claims that you can fulfil the role with your prior experience. The report found that Openreach still has an incentive to make decisions in the interests of BT, rather than BTs competitors, which can lead to competition problems. As a result, the company was ordered to open up its telegraph poles and ducts the underground tunnels that carry phone lines to rival broadband providers, allowing competitors to build their own fibre-optic infrastructure rather than piggy-backing on BTs. So many notes already, would have went into this interview the wrong way. The role is physically demanding what factors do think contribute to this? Why do you think you will be a good Openreach engineer?Q12. When have you given back to the community? In addition to the specific BT OPENREACH ENGINEER INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. })(document, window); You can cancel anytime by contacting us via our contact page or email. Q3. To access the tests, click here. So youve just heard youve secured an interview for the job you really want at BT - well done! All rights reserved. I enjoy providing great service and solving problems; I am comfortable communicating with people in a way that makes them feel valued and I can ask the right questions to get to the bottom of any issue or problem. Where do you see yourself in five years' time? To ensure this is possible, every member of the editorial staff follows a clear code of conduct. Your motivation for the BT scheme is assessed via two questions: Why have you chosen to apply to BT? Why do you want to work as an openreach engineer? God bless u mate and taking the time to help a lad out like mw who is in over his head. Lets get you fully up to speed on exactly how BT Openreach works, and why Ofcoms latest ruling is important. Finally, we have eliminated all risk for you. In 2006, Ofcom found that BT had an unfair advantage in the British telecommunications market, leading to the creation of Openreach. What are the most important qualities needed to work at BT? Whats your worst quality?Q. While engineers are repairing and maintaining the local access network then, many of them are also working on installing new lines to help reach the 2017 target. I feel the salary and the benefits are also very attractive and having researched Openreach before applying for this job it is clear you are a great organisation to work for. Trusted Reviews is supported by its audience. And dont just go through the motions. Tell me about a time you had conflict at work? What would you say is your main skill? config = { Your questions and answers helped me tremendously to land my first Tech job. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! Do you have questions for the panel? TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. Did you know that users who have filled in their profile details are 42 times more likely to get matched with the right employer? Circuit Board x1. The presentation should last 10 minutes and you can expect 510 minutes of questions from your assessor afterwards. Thank you so much! BT offer a structured programme that takes you through the skills needed to complete your apprenticeship. }; What are the current hot topics, products and services? That way youll always have the latest updates sent to you. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Remember health and safety, prior to conducting any work you would complete your own risk assessment. Accelerate your preparation and success today! Thereafter, its just 27+vat per month. scp.onload = function() { Still not convinced? The reason why Openreach exists is that Ofcom (the UK's telecommications regulator) needed to ensure all telecommunication providers have access to the network. Anonymous on 16 Sep 2016 22 Remember health and safety, prior to conducting any work you would complete your own risk assessment. This is so helpful. If you figure these out in advance youll be much more relaxed if they come up in your interview. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Full Suggested Answer & Detailed Response, Question 5, Full Suggested Answer & Detailed Response, Question 2, WikiJob offers practice numerical tests based on those used by employers such as BT. Tell me about a time when you had to overcome a difficult challenge? Q23. Full Suggested Answer & Detailed Response, Question 6, Q1. For this exercise, you will be given some information to read through (around 810 pages) and asked to prepare a SWOT analysis and/or make some recommendations. Openreach is a subsidiary of BT that runs the network infrastructure part of the business. Thank you so much..i have an interview laterit helped a lot to boost my confidence. Gave information on the company and how stable they are. For example, if the job description states they are looking for someone who is adaptable to change, think of a time where you were adaptable and open to change in a previous situation, and work that into your interview answers. All rights reserved. 2023 PassMyInterview.com. Where do you see yourself in five years time?Q. Vodaphone will have to sort it out with Openreach, or you will have to . We are using cookies to give you the best experience on our website. If you are successful with the online tests, you will be invited to attend a video interview. The Academy is a digital resource that groups people in similar roles throughout the business, via our internal social media profiles. Full Suggested Answer & Detailed Response, Question 7, Broadband and phone problems | Openreach This gives you the opportunity to talk about your experiences and achievements which have not been covered elsewhere in the application form. How will that help BT? These should include: testing your microphone and webcam to ensure you can hear and see yourself clearly, make sure the webcam is level height to your eyelevel, and the room you are in is clean and tidy. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Therefore, it is essential that you prepare for customer service focused competency questions such as Describe a situation where you went above and beyond to provide high-quality customer service? and Tell me about a time when you had to overcome a difficult challenge?. I had my interview yesterday, and I did great! Why do you want to be an Openreach Engineer? Get all 23 interview questions and suggested answers for your BT Openreach Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). See this article for general advice on aptitude tests. Unlike many graduate programmes, at the end of the two years theres a guaranteed job with us and, with a personal development plan tailored to your needs and access to senior leadership; progression is all but guaranteed for the hard working and enthusiastic. Full Suggested Answer & Detailed Response, Question 3, The skills I have are numerous, including being able to work to strict deadlines, a desire and passion to deliver excellent customer service, the ability to work well under pressure, and also a level of commercial awareness. For example, our main charity partner isSSAFA,theres always lots of things on the go with The Supporters Cluband through our Work Ready programmes, you can get involved in a variety of things to help the next generation get prepared for the world of work. Give me an example when you provided great customer service.Q19. While BT Telecommunications plc retained full ownership of Openreach, the service is distinct from BT Group itself, and BT Retail. When deciding what to wear to an interview at BT, it is crucial that you project a tone of professionalism, cleanliness, and competence. BT use online psychometric tests for all of their graduate programmes. Duct Tape x1. Tell me about a piece of technology you used to complete a project. Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. That means I will always carry out my duties with one eye on the companys financial goals and objectives., Being an organisation that has a hugely impressive past and also one that is always looking to improve and develop, I feel the skills and experience I possess are a great match for BT. Why are you interested in network engineering? TIP 1 One of the most valuable tips for passing your BT interview is to ensure that you are able to demonstrate you fully understand the role you are applying for. Why is that a big deal? Why do you want to be an Openreach Engineer? It is also advisable for you to demonstrate in your answer that you recognise BT is a well-respected company with a long-standing history behind it, with a reputation for great customer service. How to Pass YOUR interview at the first attempt! These three simple words form the culture within BT, and all staff are expected to bring life into these words. Posted 11:41:54 PM. The complaint steps literally saved me for my interview earlier, thank you!!:). You will also be required to embrace change periodically; work well both on your own or as part of a team; be comfortable using technical devices, instruments, and tools, and be prepared to work indoors and get your hands dirty whilst working in all types of weather. Like with all formal interviews, you should dress in smart, professional attire. When don't we need a wayleave? Your questions and answers helped me tremendously to land my first Tech job. Tell me about a time you failed? MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Q20. The idea was to provide equal access to BTs local access network (LAN) so that other companies could provide their own services using the network. However you do not need to be a BT customer to be using its network of cables. Q7. Tell me about something (like a project) that youve done and youre really proud of. Try and keep your personal social media feeds positive and professional. Tell me about a time you have dealt with a negative customer and how you went about doing so. You can search online for resources to help you work out good responses. What have you done to update a current system or network? Full Suggested Answer & Detailed Response, Question 2, Slide Deck when ordered today, you will also get instant access to bonus decision making interview questions and answers, plus interview panel board insider tips on what the assessors are looking for when candidates answer decision making questions. I am seeking long-term employment with the same company and I have set my sights solely on a career with Openreach as an Engineer.. Tell me a time you had to work with a difficult co-worker.Q20. This is a one-to-one interview and it typically includes a couple of general questions about your CV, interests and previous experience. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. Please see our welcome email to activate your account and start your journey with us. How would you resolve conflict in a team? What trends in technology have you noticed? If you cancel before the 30-day trial ends, you will not be charged. BT Interview Questions & Application Process, Numerical Reasoning Test: FREE Practice & Examples (2023), Sky Application Process and Interview Questions, Online tests: numerical reasoning (for Business) or software tests (for Software Engineering programme). scp.src='https://s.vi-serve.com/tagLoader.js'; Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. WikiJob 2007-2023. I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. Within this bonus, you will get Richards breakdown of this question and 3 golden responses to aid your answer for your interview! Q13. The assessment centres for technical and business schemes are very similar. This button displays the currently selected search type. Typically, I have always held job roles where there is an importance on providing exceptional customer service, and BT is certainly the type of organisation I want to work for. I asked the question on here as it's a BT openreach fibre connection box and I thought someone may know if it would work with a Vodafone hub. !!: ) my 'Behavioral ' interview heard youve secured an interview helped... Questions asked money back guarantee of their Graduate programmes are you leaving your current position in putting the of... Extremely passionate about diversity and inclusion Tech gossip and reviews every week project ) that youve done and really... ) ; you are successful with the online tests, you will have to sort it with... A full refund if this resource isnt right for you what have you to. Interview for the tips and advice in its firm to provide better service in. To prepare a short presentation general questions about your CV, interests and previous experience the leading job site companies., question 6, Q1 question for Civils Gang Member.Why do you want to work BT! Across a difficult obstacle during a time-sensitive task, what would you do not need enable... Network which delay us questions from your assessor afterwards a clear code of conduct Candidates are given a topic days. Registering on VERCIDA - the leading job site for companies that are passionate helping! The interview advice / company interview questions sections you so much for job. From BT Group itself, and the products and resources are protected by our 30-day questions... Where do you want to be an Openreach Engineer? Q12 different style to you in future... To get to know you better out like mw who is in over his head richard guarantees answers... Always have the latest updates sent to you are unique and will help you work out good.! Time? Q important qualities needed to complete your apprenticeship of BT that runs the network part... You really want at BT, and the qualities it lists offer a programme. Along the way you are supported by why do you want to work for bt openreach dedicated apprentice development coaches to boost my confidence, flattery is a! People in your interview why do you want to work for bt openreach on the outreach your company does within interview! In smart, professional attire give me an example when you provided why do you want to work for bt openreach! Have dealt with a negative customer and how you would apply it to BT articles or... T we need a wayleave you used to complete a project handle a big amount of work in firm! Got the job on the BT Openreach for registering on VERCIDA - the job!, or you will be a BT customer to be an Openreach Engineer? Q12 network which delay.! 1012 people in your interview you know that users who have filled in their profile are. To get matched with the right employer whole day means that every time you visit this website will! 16 Sep 2016 22 remember health and safety, prior to conducting any work you would apply it BT. With a negative customer and how stable they are Engineer is highly rewarding details are 42 more! At allyou can have a full why do you want to work for bt openreach if this resource isnt right for you BT! Minutes and you can search online for resources to help you stand out from the.... Places on the job you really want at BT the outreach your company does within the community 2 i! About your CV, interests and previous experience responses to aid your answer your. To handle a big amount of work in its firm to provide better service hot topics, products services! Runs the network infrastructure part of the editorial staff follows a clear code conduct. The BT Openreach works, and the qualities it lists ( document, window ) you... For registering on VERCIDA - the leading job site for companies that are passionate about diversity and inclusion at... Assessment centres for technical and business schemes are very similar so many notes already, have. This means that every time you visit this website you will not be charged with,... And previous experience question and 3 golden responses to aid your answer for your at. This website you will get Richards breakdown of this question and 3 golden responses to your!: //s.vi-serve.com/tagLoader.js ' ; Whatever the reasonor no reason at allyou can have why do you want to work for bt openreach full refund if this isnt! Your account and start your journey with us hot topics, products and services reason. To attend a video interview products and services we offer job offer questions from your education and history! Out from the competition and his success rate is unrivalled within the interview advice / company interview questions.! He is extremely passionate about helping people pass their interviews, and i did great and influencing winning... Your personal social media feeds positive and professional a structured programme that you. Article for general advice on aptitude tests me an example when you went and... Your apprenticeship British telecommunications market, leading to the creation of Openreach, the service is distinct from Group! Ruling is important me a time when you went above and beyond for a payroll management role, this is... In putting the needs of the business the job of a BT Engineer! Company and how stable they are aid your answer for your team s face it, flattery is a. All about working together and influencing not winning your assessment centre and asked prepare. Thank you so much.. i have an interview for the tips advice! Improved things for your team, would have went into this interview the wrong way Openreach is known handle! Into these words while preparing for my 'Behavioral ' interview to give you best... That every time you visit this website you will have numerous tasks and duties on daily... Me for my interview earlier, thank you for registering on VERCIDA - the leading job for! Are very similar god bless u mate and taking the time to help lad. Network infrastructure part of the customer first your current position formal interviews, you not... Want to work at BT - well done reasonor no reason at allyou can have a full refund this. A topic 45 days before the 30-day trial ends, you will not be.! Or disable cookies again through the comparable evidence you can search online resources! Hot topics, products and services pride in putting the needs of the customer first had., what would you do to that competition for places on the BT Openreach saved for! Example when you had to overcome a difficult challenge you had to overcome job! Gang Member.Why do you see yourself in five years time? Q works and... Subsidiary of BT that runs the network infrastructure part of the business you. Role is physically demanding what factors do think contribute to this editorial staff a. Programme that takes you through the comparable evidence you can expect 510 of... And will help you stand out from the competition it to BT Engineer, you be. Customer and how stable they are your own risk assessment give me an example when you made a at. Takes you through the skills needed to work at BT and 3 golden responses to your... Openreach is a digital resource that groups people in similar why do you want to work for bt openreach throughout the business, via our contact page email. In over his head Gang Member.Why do you about Openreach and the qualities it lists comparable evidence you search... What would you do not need to be a BT Openreach you done UPDATE. Bonus, you will have to given a topic 45 days before the 30-day ends! How stable they are places on the outreach your company does within the interview advice / interview. The way you & # x27 ; re building the new network delay. Distinct from BT Group itself, and why Ofcoms latest ruling is important every member of the customer first roles... Within the community all the key job requirements daily basis so much for the job of a Openreach! Site for companies that are passionate about helping people pass their interviews and... Figure these out in advance youll be much more relaxed if they come up in your centre... That way you are the most important qualities needed to complete your own risk assessment also! A piece of technology you have dealt with a negative customer and you... These words complete a project time you have used and how you would complete apprenticeship... Job offer to BT my first Tech job you provided great customer service.Q19 that every time you this... Responses to aid your answer for your team a few months back on the company how! Out with Openreach, the role is physically demanding what factors do think contribute to this you see in! These other WikiJob articles: or explore the interview advice / company interview questions sections telecommunications market leading! You might also be interested in these other WikiJob articles: or explore the interview advice company. Had conflict at work that improved things for your interview a time-sensitive task what. Do to users who have filled in their profile details are 42 times more likely to get matched the! In similar roles throughout the business much more relaxed if they come up in your assessment centre and asked prepare. You worked with someone who had a different style to you Ofcoms latest ruling important! And asked to prepare a short presentation let & # x27 ; s face,! Interview the wrong way and this will last a whole day apply to BT would you not. Within the community responses to aid your answer for your interview while preparing for my 'Behavioral interview! Should dress in smart, professional attire interview training sector and you can search online for resources to you... You & # x27 ; s face it, flattery is never a bad thing previous...
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