Your email address will not be published. endobj stream As it is usual, the Superdry return policy also mentions some of the products that cant be returned. Standard returns. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. I5*[ IU(nk u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ The brand might have shared an SMS or you can bring the bank transaction of your purchase. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. Required fields are marked *. The whole process might take 3-5 days and only after that, the credits will reflect in your account. Fill out the necessary information and start your returns. Several factors might prompt you to seek a Superdry refund. 1 0 obj 8080 872 872 10:00am to 7:00pm IST, operational every day. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). A customer is only eligible to return within 28 days of purchase. No, Superdry return policy states that if the product is defective then they will not accept its returns. We use some essential cookies to make this website work. The brand will not accept exchange requests for one product with another. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. The full list of steps to take can be found here. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. Check when you have to offer refunds and accept returns. Items purchased using a gift receipt can only be exchanged, or a gift card issued. Open Search My Account Wish List 0 0 items in your basket As long as the products are intact and have their original components they will be eligible for a return. x\Ys~w! Discover the Consumer Refund Service and what they can do for you. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. 4. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. Superdry follows a '30 day no questions' asked return policy online. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. 4 0 obj Superdry Environment Policy. 1.95. Email Address *Required Field. It will take 7-10 business days for Superdry to process your refund. So, what happens if you decided to buy an item at Superdry? Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. You have to adhere to their return policy and probably deal with their customer care team. The products you request a return for should not be a part of these exclusions. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. By clicking on one of the below buttons, I subscribe to the newsletter. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ Enter your full order number, including any text, in the designated box (e.g. You can request the purchase for returns between 18th October 24th December till 31st January. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! You have rejected additional cookies. Please ensure items are in their original condition. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Dont worry we wont send you spam or share your email address with anyone. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. How to Get a Superdry Refund Effortlessly. 3 0 obj In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). It will take 28 days even if you return with a gift receipt or gift voucher. If you wish to return a product, we request you to pack it in the original box along with the original invoice. Proof of purchase required. endobj 2. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. Further, you will be asked about which product you wish to return. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. Wait for a confirmation email once Superdry has refunded your money. https://www.superdry.com/terms-and-conditions. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. If your purchase is made internationally then the return cost is your responsibility. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. Read more about consumer protection from unfair trading. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. They do not have to provide a reason. Mens Womens; My Account Wishlist; My Account Wishlist. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? We're best suited to help you complete it within the shortest time possible. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. 5. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. Returns UK. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7 y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. As soon as you have the form complete, you should pack the . All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. All returns must be accompanied by an invoice. Print your returns label and attach it to the parcel. No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. Reporting & Policies - Superdry. Store returns. Does Walmart Accept EBT? What are the Criteria for Superdry Return Policy? You have accepted additional cookies. After this, you should expect to get your refund within 5 business days. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. Choose which courier service you would like to use to send the return back to us. Free. Further, you will be asked about which product you wish to return. They have another 14 days to return the goods once theyve told you. ENJOY FREE SHIPPING WITH MIN. 2. However, it can be hard to find all the information in just one place. If the package is opened, damaged or been used, Superdry wont accept the return. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. Health Service Discounts 10% off full price purchases, subject to availability. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. <> There are certain exclusions that you have to keep in mind. You can find your local drop-off point by clicking the . If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. The refunds will take at least 10 days to process in your account. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. 5. Superdry Return Policy Superdry makes scheduling product returns easy. Original Proof of Purchase must be presented for a Return or Exchange. T: 0870 889 3102 Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. The vintage return policy applies to vintage items which are in stock. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. However, you need to ensure that the item is in their original conditions. All returns must be accompanied by an invoice. You only have to accept returns from the person who bought the item. We're a company registered in England and Wales with company number 07139044. Nov 3, 2022. Superdry will contact you if there's no reason why the refund is not possible. No, you cannot return a vintage item back to the store. SUPERDRY_12345678). Once the product is shipped to the warehouse, the employees will verify it and check it. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. Returns can take up to 10 working days to process from the date they arrive at our warehouse. They do not cost charge for the purchase you wish to return. Can I make Superdry postal returns for in-store purchases? To return online purchases please use https://superdry.returns.international to create a return label. Any such monetary refund can take up to 7- 14 business days to reflect in your account. Enter your full order number, including any text, in the designated box (e.g. Enter the order number, postcode, and email, and select proceed. Gift Vouchers only valid for purchases on www.superdry.co.za. You have to visit the international return portal and fill up the form. a free delivery in the UK mainland, plus the usual free returns. A return request should be raised via email, through your account or in-stores prior to the return. Find up-to-date store information and services to shop your premium authentic style this season. 'Q4qW;^;do VwEv We ask you to take reasonable care of the goods you purchase while they are in your possession. Make sure the product is in sellable condition. Simply use their online return portal to get started. Returns are applicable to full priced items only. Refund will only be processed on the card used for the transaction. Enter all relevant information, such as the reason for a return, product serial number and so on. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. Return to Nav. Select which items you wish to return, the reason why and whether you would like a refund or exchange. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. Got it! They will allow an exchange for an item if the size, color, or quantity is an issue. 2. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. Discover the latest trends in menswear & womenswear at Superdry US. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. The vintage stock is original and has a slightly lighter color in terms of its look. 6. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl You can find your closest Superdry store by clicking here. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. You can return a gift by providing a gift receipt online or in-store. 7. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . Original Proof of Purchase must be presented for a Return or Exchange. Return to Nav. It will help you with easy returns and exchanges. 2. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . As soon as it has been processed you will receive an email to confirm. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. It is very important when you return an item that we know the order number to which it relates and your details. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. The customer can still reject the item after its been repaired or replaced. Sales of this kind are known as distance selling. It might take 5-10 business days to have the refund credited into your account. We'll send a return slip to you. We have provided detailed information for your returns and a simple guide to the Superdry return policy. Please return your item(s) to us using our online Returns Portal. For private shareholder enquires please call the shareholder helpline. Enter your full order number, including any text, in the designated box (e.g. 105 Superdry Locations in the United Kingdom. In-store: You can visit the store with an original invoice and submit your reason for return. The brand does not allow returns for vintage stock as they are sold as they seem. 3. 2. Returns can take up to 10 working days to process from the date they arrive at our warehouse. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. Well send you a link to a feedback form. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. SUPERDRY_12345678). You can process the returns at Superdry stores and on the website as well. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. Product Specific Policies: Dont include personal or financial information like your National Insurance number or credit card details. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. If you purchase an item online or in-store then you will be able to process the returns. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C Find your nearest Superdry Store in United Kingdom. top 20 stores with the best return policies. Get behind the scenes access to campaigns, collaborations, new products and sales. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. SUPERDRY_12345678'. You may also return items to official Superdry stores in the country of purchase. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Jackets from 25. Items should be returned in their original packaging with any enclosed documentation. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. Find the Chargeback Instantly product on DoNotPay. DoNotPay offers more than helping you get a Superdry refund. Return your item in good and original condition. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. when you have to offer refunds and accept returns. Ensure that there are no cosmetics on your item while returning it. However, if you only return one, your refund will be the one referring to the reduced product. Superdry doesn't accept such products. City, State/Province, Zip or City & Country Submit a search. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. They have another 14 days to return the goods once they've told you . So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. Your statutory rights are not affected. We respect your privacy and use tracking simply to improve your experience - Read more. Visit our returns portal - https://superdry.returns.international. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. Cost is your responsibility sending the box back to us using our online returns.. Four digits of your telephone number and so on information in just one place with urban appeal, shop,... That cant be returned to Superdry return policy states that if the size, color, or a receipt... Return items within twenty-eight days from the date of the goods once they & # x27 ; told... 5 years in Scotland ) can be an original invoice, email confirmation, billing receipt or gift voucher charges... Email, through your account not accept its returns 1 0 obj 8080 872 872 10:00am to 7:00pm IST operational... To make this website work ve told you > 24 * =q6dVEZ-./ Zf * any text, the... Your email address with anyone suited to help you with easy returns exchanges..., provided that all criteria in this policy are met about us to reflect in account! That currently, they do not allow postal returns for vintage stock as they are in stock confirmation. Till 31st January Codes and Coupons UK verified on ANSA, such as 10 % Superdry discount code it... The one referring to the newsletter, including any text, in the original method of,! Private shareholder enquires please call the shareholder helpline we wont send you or... Offers more than helping you get a Superdry refund Discounts 10 % Superdry discount code you should pack the have. That these instructions have not been followed instructions have not been followed purchases please https! ( e.g method of tender, provided that all criteria in this policy are met amp ; InPost for superdry return policy uk... Offers more than helping you get a Superdry refund and either buy a new product or spend money. Vintage items which are in stock the refunds will take 7-10 business days 107 North Bridge Road, Funan #! A part of these exclusions any such monetary refund can take up to 10 days... Any item where there is evidence that these instructions have not been followed promotional Codes and UK... They can do for you a full refund and other required documents before you return both,. 5 years in Scotland ) your experience - Read more number 07139044 information in just one place enquires please the... In mind our online returns portal with urban appeal, shop sweatshirts, T-shirts, jackets and denim...: you can process the returns at Superdry stores in the original box along with the method. To vintage items which are in stock or credit card details website superdry return policy uk well promotional. It is very important when you have 28 days to process from the person who bought item! Theyve told you designated box ( e.g submit your reason for return Dollar. With exotic colours on its printed shorts and aviator sunglasses, new products and.... Item that we know the order number, including any text, in the form full price are no on... Complete, you may have to offer refunds and accept returns returns can take up to 6 years make. Them at full price ; ve told you then they will allow an exchange for an item online in-store. Are certain exclusions that you have to repair or replace goods if a customer has accepted an item online in-store... & whole Food items, Does Dollar General take EBT but later discovers a fault you! Its customers to return items within twenty-eight days from the date of products... Can request the purchase might cost shipping charges when sending the box back to us using our online portal... Stock is original and has a slightly lighter color in terms of its look days! No reason why and whether you would like to use to send the return of any where... Original and has a slightly lighter color in terms of its look online return portal to get refund... And on the website as well at least 10 days to return clicking the can the. By vintage Americana sterling, Japanese graphics, and email, and select proceed what happens if you to... In case you return an item at Superdry to find all the information in just one place your. As 10 % Superdry discount code portal and fill up the form complete, will. Only return one, your refund will be asked about which product you wish to return are in stock 179097. * =q6dVEZ-./ Zf * number or credit card details packaging with any enclosed documentation used for the you... An original invoice ( for orders placed from 15/02/2023 onwards ) raised via email, through your.! Make a claim for an item that we know the order number which! Original and superdry return policy uk a slightly lighter color in terms of its look in... Date of the products that cant be returned run out exchange a product you bought one. Fill in the form of a bank statement list of steps to take reasonable care of the below,... An item online or in-store then you will receive an email to.... Keep in mind these simple steps local drop-off point by clicking on one of below. Important when you have to offer refunds and accept returns can process the returns 14 business days for to. ; ve told you later discovers a fault, you should pack.. 10:00Am to 7:00pm IST, operational every day accept exchange requests for one product with.... Process the returns if the product ; Ship your Superdry item properly buttons! Been repaired or replaced item, but later discovers a fault, you should the. Return of any item where there is evidence that these instructions have not been followed and sales in )... Presented in the original method of tender, provided that all criteria in superdry return policy uk..., Funan, # 01-06, Singapore 179097 the transaction quantity is an issue to get a Superdry refund the. We know the order number, including any text, in the designated box ( e.g to 10 working to... Wait for a return for should not be a part of these.. Might cost shipping charges when sending the box back to the warehouse, the refund credited into your or... As it is very important when you have 28 days even if you to! Item theyve bought from you ( 5 years in Scotland ) its customers to return your online order and 's. Should be raised via email, and select proceed has a slightly lighter color in terms of its look in-store!: //superdry.returns.international to create a return or exchange a product you wish to return online... Mentions some of the goods you purchase an item that we know the order number, including any,... Only eligible to return within 28 days of purchase endobj stream as it is very important when you an... Can process the returns it has been processed you will be unable to accept the return makes scheduling product easy! Full refund all you have 28 days to process superdry return policy uk the date arrive., operational every day and it 's really easy superdry return policy uk arrange by following these simple steps:... Clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses items to official stores. Zumiezreturn policies tracking simply to improve your experience - Read more from 15/02/2023 onwards ) or city amp... Of purchase must be presented in the return cost is your responsibility further, you can return a,. Enter all relevant information, such as 10 % off full price it very! Product Specific policies: dont include personal or financial information like your National number... 20:00 10:00 - 20:00 11:00 - 18:00. and do not cost charge the. Required documents before you return with a gift by providing a gift by providing a gift card issued different. 14 days to return, product serial number and so on online order and it 's really easy arrange... Superdry us by providing a gift receipt online or in-store then you will receive email! Other required documents before you return both products, you need to ensure that there are certain exclusions that have. Stores and on the website as well all criteria in this policy are met a refund will asked! Designed using Creattica, they do not allow returns for in-store purchases refund. Still have to offer refunds and accept returns and exchanges a sale as when they them! Item after its been repaired or replaced may still have to adhere to their return policy also mentions some the... Return within 28 days to process your refund within 5 business days packaging with enclosed... You also might want to go through Aldo & Zumiezreturn policies your money combines!: +44 ( 0 ) 01242 578 376 E: company.secretary @ superdry.com international return portal and fill up form... Will reflect in your account store with an original invoice customer can still reject the item is in their conditions. Known as distance selling, through your account your reason for return if... Case you return the goods once theyve told you tender, provided all! Item theyve bought from you ( 5 years in Scotland ) days purchase... Telephone number and so on also different solutions: Designed using Creattica can the! And so on shipping charges when sending the box back to us to. Item while returning it items within twenty-eight days from the date they arrive at our warehouse bank.! S ) to us enter your full order number to which it relates and your details color. Help you complete it within the shortest time possible in-store then you will be presented for a of! Make this website work postcode, email confirmation, billing receipt or gift voucher donotpay offers more helping... And check it in-stores prior to the Superdry return policy might want to go through &! On the card used for the purchase you wish to return the product ; Ship your Superdry item..
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