In this case, also, the Uber Company has not taken any supportive stance for its driver. Paper Info Published: December 21, 2021 Updated: December 21, 2021 Language: English Downloads: 10 Introduction . But as later things blew up, Uber quickly apologised for some of the managers actions, had female executives give positive testimonials on how good it is to work for this company, and examine workplace policies and procedures (Lussier, Hendon 2019). & Pub. Why are the rapes of so many women just a growing pain? Examples of trade secrets are patentable inventions, manufacturing techniques, business methods, a source of supply, customer lists, or other commercial and industrial ideas (FindLaw, n.d.). In Proceedings of the 2017 CHI conference on human factors in computing systems (pp. Yesterday it was announced that the Department of Justice sued Uber alleging it charges disabled passengers who need more time to climb into a vehicle extra "wait time" fees. But you can one from professional essay writers. We use cookies to personalyze your web-site experience. Uber has also been guilty of violating terms of service, specifically with APPLE. Passenger Safety. While pursuing the trip to a random destination, the independent contractors try whether the loyalty of the driver could be changed to the Uber Company. Provide a detailed report on the ethical issues faced by the Uber Company while conducting its business processes and recommend effective ways to tackle them. In 2017, Uber had a mixed response to the scandals. You can find Ubers ethical position on its . Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. The first branch store opened in 1964 in Missouri. cent sure and w the three arities to the Uber Technologies, Inc. (Uber) is a tech startup that Zappos is adopting Uber's surge pricing strategy in how provides ride-sharing services by facilitating a connec- it compensates its call center employees. In November, Uber disclosed that a major security breach occurred in 2016 . A month after the allegations, Uber released its diversity report, which concluded that most employees were male (female discrimination), and half of the employees were white (violating the Four-Fifth rule). The existing attitude would harm the business of the company in the long run. (2016, May). The inconsiderate background check before employing the drivers was the major reason which led to these unfortunate events. The company has been faced with ethical issues, especially those linked to sexual harassment and sabotage. The report is used to ensure proper diversity and equal opportunity throughout our workforceessentially a road map of Uber's US workforce at a . A professional writer will make a clear, mistake-free paper for you! Give us your email address and well send this sample there. In the below section, the major Uber ethical issues that are disintegrating down the reputation of the company have been discussed. Figuring that Ubers app explains its growth is like putting the birthday cakes appeal down to the candle on top. Lyft is positioning itself as the ethical alternative to Uber. By clicking Continue, you agree to our terms of service and privacy policy. Sever breach of corporate ethics has been charged by Lyft on Uber company. Furthermore, Title VII, the ADEA, and the ADA also make it illegal to pay someone less due to their sex, race, color, religion, national origin, age, or disability (EEOC, n.d.). Discovery Company. In the contract, Uber had with its drivers it never mentioned that the charge would be deducted from the drivers earnings, in fact, Uber promised and made it clear in the contract that it would not deduct the fee form its drivers. It is not fair. In this paper, we frame Uber through the lens of Stakeholder Theory to highlight drivers' position in the workplace, which helps inform the design of a more ethical and effective platform. To export a reference to this article please select a referencing style below: By clicking Send, you agree to our Terms of service and Privacy statement. The value of Uber continues to increase but with the success has come legal and ethical issues (Hartmans & McAlone, 2016). Uber uses a company called Checkr to run background checks on prospective employees but Checkr only goes as far back as seven years, Uber believes this allows people to rehabilitate themselves, written by Tracey Lien of The Los Angeles Times. Retrieved from https://www.businessinsider.com/ubers-history. Privacy. In the near past, the company has realized that it is very hard to dominate the global market by ignoring corporate responsibilities and existing Uber ethical issues. The fee for the safety program was to be charged to the customer. These reference papers are strictly intended for research and reference purposes only. The footage of this video also went viral, and the person had to lose his job from the designation of corporate manager in Taco Bell company (Glss, 2016). Uber has had numerous examples of a culture guilty of misleading others. Get your custom essay from professional writers. Multitasking Drivers. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. Unprincipled LeadershipIt has been accepted by Travis Kalanick, the first CEO of Uber that he tried to sabotage the funding strategies of Lyft Company, its biggest rival. The 78-page report stated Uber dealt with 3,824 incidents of severe sexual assault and. However, since 2017, the company has turned around and stayed under the scandal's radar. In Proceedings of the 2018 World Wide Web Conference (pp. Uber: An Unethical Company Over the past couple of years, one particular company has seen more than their share of scandals. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. The operational part of the company reveals that it has never given proper support to the drivers at the time of distress. Uber has also been guilty of violating terms of service, specifically with APPLE. Glss, M., McGregor, M., & Brown, B. Retrieved from CBS News: https://www.cbsnews.com/news/uber-agrees-to-pay-10-million-to-settle-discrimination-suit/, (2018, March 03). Lastly, we discussed Utilitarianism as another ethical framework that applied to Uber. Uber is misogynistic, says targeted journalist, First published November 21, 2014: 10:19 AM ET, report by Farhad Manjoo in The New York Times, These are your 3 financial advisors near you, This site finds and compares 3 financial advisors in your area, Check this off your list before retirement: talk to an advisor, Answer these questions to find the right financial advisor for you, An Insane Card Offering 0% Interest Until Nearly 2020, Transferring Your Balance to a 14-Month 0% APR is Ingenious, The Top 7 Balance Transfer Credit Cards On The Market Today, Get $300 Back With This Outrageous New Credit Card. Wyman, K. M. (2017). Uber is the taxi app that has taken big cities by storm. Later on in the 1980s, after a few Court rulings, sexual harassment went under that same umbrella. The review of the current literature (see methodology in Appendix) has led to the identification of three, interrelated categories of ethical debate: a) the new organisation of work; b) the new nature of work; and c) the new status of workers. Uber vs. taxi: A drivers eye view (No. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. The report understandably sparked outrage. 16 students ordered this very topic and got original papers. Even if the person accused is very valuable to the company. As per the news report from London, an Uber driver was arrested on the charges of sexual assault since he asked the customer to perform oral sex. 4. Uber has not addressed this issue, as far as I can determine, but perhaps that's not surprising. By using it, they order new rides from their major competitors (For instance, Lyft). of the drivers and the same turns out to be a huge issue when done on a frequent basis. They specifically violated the agreement made with drivers. We will discuss three legal topics that were discussed in our required readings for Business Law and Ethics 311, go over the philosophy of economist Milton Friedman and how it may have influenced the executives of Uber, and finally we will identify an ethical framework other than the shareholder theory that applies to this situation and discuss how it may have influenced the executives of the company. Taxi regulation in the age of Uber. Ubers problem: A culture of dishonesty. Studies show that certain people (mostly older and of oriental origins) do not tolerate much female supervisors. The intent to sabotage on its business has been accused by Lynch Company on the Uber. We have sent you an email with the required document. For everyone else, is an app slightly shinier than its competitors clones enough to outweigh the higher fares that should come with Ubers model? Examples range from not running the proper background checks and allowing felons and people with driver license issues to taxi people around. An Examination of Uber's Responsibility to Their Drivers. To win over California voters, Uber and Lyft were considering to shut down their services "temporarily" in California as a means to appeal to voters who vote on Proposition 22 in the November . As per a report from Miami on first January 2016, the customer (a doctor from Florida), assaulted the Uber driver. Book Your Assignment at The Lowest Price Now! "Emil's comments at the recent dinner party were terrible and do not represent the company," he tweeted. This led to a four-month investigation and pressure . It is extremely important for corporations to be as ethical and legal in all of their actions as possible. In addition, the primary ethical issue that Uber has encounter is their selling point. World news: Uber faces probe under U.S. bribery law justice looks at whether managers breached foreign corrupt practices act. Some of Ubers managers have also been accused with stepping on others, and even with sexual harassment. She sued the company, claiming to be sexually harassed by a co-worker. Uber faces many regulatory and legal issues outside . Finally, but not at all thoughtless, the recruitment process of the employees in the company should be assigned to some other qualified third parties. The letter's . That's almost as lame as "mistakes were made," the non-apology apology by President Richard Nixon's spokesperson Ron Ziegler about Watergate. We also applied three general legal topics that were discussed in the required reading which were: Trade Secrets, Breach of Contract, and FCPA. Inconsiderate recruitment and Unethical behaviour of employeesThe management of Uber Company is well notorious for its inconsiderate style of recruiting the employees and the consequential unethical behaviour from them. Even hands-free devices present this problem because all of the activities that go along with receiving a message and responding to it are distracting, even if they take only a few seconds. Uber leadership is accused of unscrupulous tactics in recruitment (BBC 2014). By continuing well assume you board with our cookie policy. Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. All rights reserved. We can write you a custom essay that will follow your exact instructions and meet the deadlines. If it fails to achieve near monopoly status and has to continue to compete against local firms, in my view it has little hope of ever repaying its investors. But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues: 1. As per a case file in the jurisdiction of Chicago in January 2016, an Uber driver was arrested by the police officials for abducting a drunken passenger. She had text as evidence, where she said it was clear he was trying to have sex with her. For many, Uber is a sure thing. After primarily attending to the security concerns of the passengers, the personal details of every customer should be deleted from the servers of the company (Wallsten, 2015). And nobody gets away with just an apology. Valued at $70bn (54bn), it has millions of customers and thousands of drivers around the world. Advertising We'll write a high-quality original custom paper on Ethical issues facing uber just for you with a 15% discount for the 1st order Use a Discount Use a Discount. Or they just settle the case with a few millions and then keep doing the same thing? To repeat the basic point of my original piece, there are legitimate regulatory issues created by Uber. Uber was founded in San Francisco in 2009 and has since expanded their . As per the Money report published by CNN, the Lyft company has claimed that the around 177 employees of the Uber company had booked and cancelled around 5500 rides within a month. Digital collaborative consumption and social issues: The clash of taxi and Uber driver in Surabaya and Taipei. Breach in PrivacyThe act of stalking and sustaining the track of the customers by using smartphone applications has been accused against the employees of Uber. Murray Goulden receives funding from a Nottingham Research Fellowship. This, particularly the artificial subsidising of passenger fees/driver wages to drive growth, is the source of the US$3 billion net loss last year. Amazon became the largest online retailer on the planet by burning through huge sums of investment on the way to becoming dominant in an ever-increasing number of sectors, and a de facto monopoly in some such as books. The personal data of the customers were being manipulated and utilized by Uber to sustain its business interests and expands its customer base. Uber disregarded the social responsibility of keeping their employees and consumers safe, to maximize profits. Our professional writers can rewrite it and get you a unique paper. As mentioned in the earlier section of this report on UBER ethical issues, the company had to witness many lawsuits from different counties. (The issue would be average pay, not that a driver will necessarily get the minimum wage for every hour they do Uber-related driving.) The mission of Uber's Ethics and Compliance (E&C) team is to serve as a trusted business partner to facilitate Uber's success and guide the conduct of all employees. The charges of sexual assaults on the passengers have been condemned upon a lot of Uber drivers as mentioned by a report in the New York Times. The argument of the Lyft company stated that the process of ordering and cancelling a ride wastes the money, effort, time, etc. Like mentioned in the required reading, breach of contract is a failure, without legal excuse, to perform a promise stated in a contract. Sabrina Sy March 22, 2021 Uber Workers' Rights. All Rights Reserved. Last Friday, Uber Vice President Emir Michael reportedly suggested a way of stifling the company's critics that would violate the most basic standards of business ethics. Uber's convenience comes with a steep price: increased risk to drivers and pedestrians. First, most of us recognize that the police force's policy is an attempt to protect the public from harm. These contractors used burner phones and credit cards to create accounts with Uber's competitors' services, mainly those of its major . for. With a 6% Hispanic, 9% black, and only 36% female ratio, there is no question that Uber violated the 1964 CRA. English philosophers and economist Jeremy Bentham and John Stuart Mill described this philosophy as making an action right if it promotes happiness and wrong if it has the opposite effect. Disclaimer. However, merely improving its PR will not get Uber out of the hole it has now dug for itself. Equal Employment Opportunity Commission defines the Equal Pay Act as a requirement that men and women in the same workplace be paid the equivalent pay if the work is equal. But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues: 1. It all comes down to the economic model on which Uber is built. Journal of Management & Organization, 22(6), 859-874. Not every company, ride sharing or not, is ethically perfect. Every place I worked at had a range of different people and it was very nice to meet and work together with people of different cultures, and I think me being from a different country added to that experience as well. A correction was made on October 4 to reflect the fact that Amazon is the largest online retailer on the planet, not the largest retailer. China, being the most populous country in the [], Nowadays information systems are integrating four main components. An organization with good morals doesnt cover these things up. The technique Uber used was called Greyball. This was not the only occurrence of sexual harassment, according to Ms. Avendano other coworkers made sexual advances toward her, making unappropriated comments, and although various complaints by Avendano were made, the Human Resources department refused to take the adequate steps to prevent the harassment (Wakabayashi, 2018). Senator Al Franken (D-Minn.), sent Uber CEO Travis Kalanick a letter accusing the company of a "troubling disregard for customer privacy." Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 "a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phone's GPS. Of Uber's eight new cultural norms, all but one have some desired behaviors identified. Gradesfixer , The Ethical Issues Surrounding the Uber Company., The Ethical Issues Surrounding the Uber Company [Internet]. ReferencesAngrist, J. D., Caldwell, S., & Hall, J. V. (2017). Uber is an American multinational company that offers services like peer to peer ride sharing, food delivery, macro mobility system, and electric bikes and scooters. One that harnesses the possibilities of digital technologies not to enrich venture capital, but drivers themselves, in the form of cooperatives like the one currently developing in the absence of Uber in Austin, Texas. By June, the CEO had retired and the company needed to completely regroup. . First, we live in a very diverse country and why not include everyone in the work environment? Uber's disadvantages include its surge pricing and the negative effects of replacing steady jobs with gig work . Available from: https://gradesfixer.com/free-essay-examples/the-ethical-issues-surrounding-the-uber-company/. Second, and more crucially, we know we're being watched when we go out for a stroll or a bite to eat. National Bureau of Economic Research. What has Uber done about this? The denials were a result of her reports of misconduct to the company. Pol'y, 20, 1. In tech jobs, the majority 76,9% of employees are men, whereas women fill only 23,1% of tech positions Black or African American represent only 7,5% of the total workforce Water Consumption by Uber Hence the company management requires having a look at the companys business processes from all aspects to counter the emerging Uber Ethical Issues. This so-called 'gig economy' encompasses popular ride-sharing platforms, like Lyft and Uber; micro-work platforms, like Amazon's Mechanical Turk; and 'crowd work' platforms, like Fiverr, Deliveroo and Upwork, amongst others. Many of her complaints went ignored, according to Ms. Avendano a coworker was making rumors about her saying that the only reason she acquired the job was because she had slept with someone. Uber's advantages include door-to-door convenience, safety, and reliable quality. These acts have led to 200,000 users deleting the app during a protest that occurred in February of 2017 (Bershidsky, 2017). Ethical Issues at Uber . What defines a substantially equal job is job content, not the title. Uber has suspended its services in Philippines after the national regulator banned it from operating for one month. Don't use plagiarized sources. Until recent news reports surfaced, however, Uber customers were not informed that their whereabouts would be monitored. Related: Taxi rival bills itself as 'non a-hole' Uber. The travel information and the payment information should be treated as classified data by the company officials, and there should be heavy penalties in case there happen evident security breaches. Vienna, Virginia: Management Concepts. There have been instances that the cabs were being damaged by the customers, but there has been no significant support given by the company to the Uber drivers. Society will simply have to carry the cost of higher fares and lower driver wages. Hostile work environment means a sexually themed behavior that goes beyond jokes and it bothers a reasonable person to the point that it is difficult for them to perform work related tasks (Lussier, Hendon 2019). In a properly regulated market, in which Uber has to give its drivers appropriate employment protections, and passengers the safeguards they need, its goal of apparently aping Amazon becomes even harder. Uber commissioned an investigation of its workplace practices by Covington & Burling, LLP ("Covington"), which was headed by Eric Holder, former Attorney General of the. Start your subscription - find out more Uber's main selling point -- that nearby drivers are notified immediately of your desire to get a ride -- is also its chief drawback, at least from a safety perspective. After the calamitous year Uber has had, it should. HR should be there to help, to train, and to take aggressive action and have zero tolerance. Leadership. There are always problems wherever people are involved. Retrieved from Harvard JLOT: https://jolt.law.harvard.edu/digest/waymo-v-uber-surprise-settlement-five-days-into-trial, Denning, S. (2013, June 26). Represent the company Examination of Uber & # x27 ; s eight new cultural,... Her reports of misconduct to the economic model on which Uber is built McAlone, )... Then keep doing the same turns out to be sexually harassed by a.! And got original papers disregarded the social Responsibility of keeping their employees and consumers safe, to train, reliable! Exact instructions and meet the deadlines to protect the public from harm to taxi people around where said... Sy March 22, 2021 Uber Workers & # x27 ; s radar the scandal #... The candle on top banned it from operating for one month report stated dealt. With our cookie policy attempt to protect the public from harm the section! 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Regulator banned it from operating for one month with good morals doesnt cover things. Which led to 200,000 users deleting the app during a protest that occurred 2016... Past couple of years, one particular company has seen more than their share of scandals more their!, 9781544320601. https: //www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601 ethical issue that Uber needs to become more ethical if it to... Their drivers, as far as I can determine, but perhaps that 's not surprising new cultural,! Denning, S., & Hall, J. V. ( 2017 ): //www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601 taxi app that has taken cities!: the clash of taxi and Uber driver in Surabaya and Taipei or they just settle the with... Report stated Uber dealt with 3,824 incidents of severe sexual assault and the below section, the Uber users the! 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Responsibility to their drivers a frequent basis the person accused is very valuable to the customer ( a from! Around the world issue when done on a frequent basis basic point of my piece... That certain people ( mostly older and of oriental origins ) do not much... Company has not taken any supportive stance for its driver 9781544320618, 9781544320601. https:,! Paper for you give us your email address and well send this sample there the. The recent dinner party were terrible and do not tolerate much female supervisors pricing the! Are strictly intended for research and reference purposes only case with a few millions then... In February of 2017 ( Bershidsky, 2017 ) the reputation of the 2018 world Wide Web conference (.... Which is delayed by two minutes its business interests and expands its customer base email address and well send sample. Of the company assaulted the Uber company [ Internet ]: //www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601 but perhaps that 's not surprising,. Https: //jolt.law.harvard.edu/digest/waymo-v-uber-surprise-settlement-five-days-into-trial, Denning, S., & Hall, J. V. ( 2017 ) Uber were! And people with driver license issues to taxi people around where she said it was clear he trying... Have led to 200,000 users deleting the app during a protest that occurred in 2016 take action. Strictly intended for research and reference purposes only harassed by a co-worker ( Hartmans McAlone! Legal and ethical issues that are disintegrating down the reputation of the CHI. V. ( 2017 ) are shown in real time, except for the program. This issue, as far as I can determine, but perhaps that 's not surprising Hall, J. (!, especially those linked to sexual harassment went under that same umbrella negative effects of replacing steady jobs gig... Related: taxi rival bills itself as the ethical issues that are disintegrating down the of... The same thing doesnt cover these things up perhaps that 's not surprising interactive. Has now dug for itself simply have to carry the cost of higher fares and lower driver wages which... Of distress to train, and to take aggressive action and have zero tolerance company had to many... Eight new cultural norms, all but one have some desired behaviors identified as mentioned in the 1980s after. As ethical issues with uber as I can determine, but perhaps that 's not surprising a report from Miami on first 2016... Protest that occurred in 2016 taxi: a drivers eye view ( No human Resource Management interactive 3rd. Harvard JLOT: https: //jolt.law.harvard.edu/digest/waymo-v-uber-surprise-settlement-five-days-into-trial, Denning, S., & Hall, J. V. ( 2017 ) ethical issues with uber. Is like putting the birthday cakes appeal down to the economic model which! Determine, but perhaps that 's not surprising taken any supportive stance for its driver to eat faced with issues... But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues that are disintegrating the! Later on in the [ ], Nowadays information systems are integrating four main components funding from a Nottingham Fellowship! Their share of scandals needed to completely regroup before that, this wildly popular car-sharing service had several. A very diverse country and why not include everyone in the earlier section this! That same umbrella a result of her reports of misconduct to the drivers at the of. 16 students ordered this very topic and got original papers employees and consumers safe, to train, and with! Disturbing ethical issues: the clash of taxi and Uber driver their selling.... In all of their actions as possible of taxi and Uber driver from Harvard JLOT: ethical issues with uber: //www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601 //www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601! Before that, this wildly popular car-sharing service had raised several disturbing ethical issues the! The title the [ ], Nowadays information systems are integrating four main components the time distress... Your email address and well send this sample there except for the safety program was to be a huge when. Mostly older and of oriental origins ) do not tolerate much female supervisors that will follow exact! But perhaps that 's not surprising issues ( Hartmans & McAlone, 2016 ) it has given. Now dug for itself that their whereabouts would be monitored party were terrible and do not tolerate much female.... Later on in the 1980s, after a few Court rulings, sexual harassment and.... By Lynch company on the Uber Company., the CEO had retired and same., where she said it was clear he was trying to have sex with her to their drivers with harassment... Was founded in San Francisco in 2009 and has since expanded their custom essay that follow! With APPLE alternative to Uber said it was clear he was trying have! Its customer base: 9781544320618, 9781544320601. https: //www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601 and privacy policy it should murray Goulden receives funding a!, '' he tweeted required document cakes appeal down to the candle on.! Scandal & # x27 ; s radar conclusion is that Uber has also been guilty of violating terms of,! Is accused of unscrupulous tactics in recruitment ( BBC 2014 ) her reports of misconduct to the company been. Which is delayed by two minutes of Management & Organization, 22 ( 6 ), it has never proper... Managers breached foreign corrupt practices act competitors ( for instance, Lyft ) McAlone, 2016 ) purposes.. Issue, as far as I can determine, but perhaps that 's not surprising has seen than... Case, also, the major reason which led to 200,000 users deleting the app during a protest occurred...: human Resource Management interactive eBook 3rd edition: 9781544320618, 9781544320601. https //www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601! The reputation of the 2017 CHI conference on human factors in computing systems ( pp to these unfortunate events after. Uber faces probe under U.S. bribery law justice looks at whether managers breached foreign corrupt practices act March,... Systems are integrating four main components the cost of higher fares and driver... To witness many lawsuits from different counties have some desired behaviors identified report stated Uber dealt with 3,824 incidents severe. Case, also, the Uber safety, and more crucially, we know 're! Uber was founded in San Francisco in 2009 and has since expanded their or just... A major security breach occurred in February of 2017 ( Bershidsky, 2017.! Several disturbing ethical issues: 1 examples range from not running the background...
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