In conclusion, the adoption of behavioural theory in Alibaba improved teamwork, translating to goals and objectives achievement. It believes that working as a team can help ignite excellent ideas. If you continue to use this site we will assume that you are happy with it. 4. According to Huang et al. However, weak awareness of the human resource control among Alibaba Groups executives sets the stage for this online fraud scandal in China. Even those at the top of the pyramid are referred to by their nicknames, so to minimize the sense of structure and superiority. Members of an effective team are reliable in terms of assigned duty and information source. This is where continuous feedback can allow them and change their mindset as it relates to their function and purpose within a company. More importantly, although the two giant companies share common strategies, they implement them in different ways. 2 Establish the mechanism of risk management. Alibaba Group should clear the level of risk in different position and establish an internal regulatory system which includes peer review mechanism, department regulatory system, internal audit and external audit mechanisms to ensure mutual supervision avoid unnecessary credit losses. com/browseinside/index. Significantly, the premium brand of Alibaba attained and maintained through effective management strategies (Bo and Chan, 2018). The team leader has the mandate of guiding and directing the team members. Besides, through encouraged workers, Alibaba Company has maintained high customer service on the online platforms. In his speech, Alibaba used a totally different method from Samsung. Moreover, a healthy working relationship is another principle of an effective team (Sanyal and Hisam, 2018). Contrast and compare approaches to HRM within two diverse countries? harmony in order to life, Hrm About Alibaba. Last year, the company became the world's largest retailer and has surpassed Walmart. Background to the case study organization Alibaba Group hastaken a hit as a result that a part of its employees were guilty of online fraudulent activities and irresponsible short-term profit. Alibaba Group. Bezos, and the founder and executive chairman of Alibaba Group, Jack Ma. European Journal of Marketing, 46 (7), p. 684-711. html [Accessed: 05 Nov 2012]. With a futuristic mindset, Jack founded Alibaba back then, in 1999. How Alibaba motivates employees? That makes his motivational success story even greater! Employees that successful innovate new products are promoted to be the managers of that product division, this ensured that other staff members are motivated to work harder and discover new product innovation as they seek to one day become managers of their developed product lines. endstream endobj startxref Equity is considered when this ratio is equal. So, making achievable short-term objectives and rewarding the people who meet the targets can motivate employees. The last level is self-actualization, it may focus on top management how to achieve beyond its capabilities, for example, they can enjoy the bonus based on companys profit. hXr:~ 0+ya M8P1$vn3V]i%}j])8L Values are the standards by which members of an organisation direct and evaluate their actions. Introduction Alibaba Group is the world's outstanding business-to-business e-commerce service company, which provides an efficient online trading platform for buyers and suppliers all over the world. Nytimes. People even compare it to Amazon but Alibaba is far more popular in China than Amazon is in America. 0 Introduction In todays rapidly changing business world, the need has arisen to harness the resources to its optimum use in order to gain success in the business arena.. Why is human resource management in general and employee motivation in particular, critical to performance yet challenging for managers? Consequently, improved leadership fostered decision-making between related projects. Apart from a beautiful and health-friendly campus, the company has a practice of providing interest-free loans. Maslow's hierarchy of needs is a motivational theory in psychology comprising a five-tier model of human needs, often depicted as hierarchical levels within a pyramid. Many Internet companies lost substantial money, and many lost their business. Alibaba became very profitable and thus, carved the motivational success story we know about now. com (2012). The Alibaba Company is an online marketing business that bridges wholesalers and retailers all over the world. He paid $4000 to a Canadian man for the domain name Alibaba.com and launched the service in February 1999. One main reason is that performance is an ongoing process (Workforce News, 2016). Relating to the principle of collaboration is essential in attaining and maintaining a productive group. Additionally, inducing a culture of productivity and employee participation in large companies calls for effective management interventions (Greve and Argote, 2015). Graduate of Chulalongkorn University. Significantly, resource allocation does not help in attaining an effective team rather achieving of objectives of an organization. Change). David Wei and Elvis Lee Quit Alibaba Amid Fraud Inquiry - NYTimes. 6 days ago, Posted According to the principle, all members should pull towards a given direction. Additionally, effective teamwork possesses the principle of leadership (Zimmermann and Matisek, 2020). Innovation requires establishment of a stable and competitive position in the ever-dynamic online business. How would you retain employees who are sitting on lucrative stock options and could walk out the door tomorrow knowing that they would never have to work another day in their life? Hua, T. (2012). eBay bought the company which controlled about 90% of the business. This reminds me of a recent commercial speech of Ma, who plays an important role in Chinas internet business. And STEPHEN, D. (2003). Another thing which helped the Alibaba founder story become an exceptional motivational success story is their customer-friendly policy. Notably, simplifying attached duties per given employee is aimed at job uptake and realization of linked objectives (Greve and Argote, 2015). According to the companys founder Jack Ma, employees are essential and give second priority ahead of investors (Bo and Chan, 2018). Were the solution steps not detailed enough? The principle of defined purpose also marks good teamwork. In other words, members of an effective team can be trusted with team secrets and group resources like money and stationery. 2021 Writersbid.net. The significance of the management team, especially in large organizations, is emphasized by the attached functions. All Alibaba employees, regardless of their positions, can hammer problematic products on the companys internal communications platform Aliway, while the product development team may defend themselves. The company has a flat hierarchy structure to support sharing and learning among every level of employees. Jack Ma built his empire from scratch. It is an internet company with a higher market value in this period, founded by Jack Ma. Thus, if the pre-supervision runs into a problem, it represents the failure in enterprise culture management. However, analysing the issue of human resource management in the view of psychology is an innovative point of this report. Alibaba team members were reliable and trustworthy. com. 5) Be just and fair-Your boss should view every employee as being on an equal footing. Jack launched Taobao at that time; it was the lively graphics and densely packed display of Taobao, which Chinese loved. However, they apply both strategies in different practices. Alibaba, the most well-known online company in the world founded by Jack Ma has implemented and improved their management system in many different styles in order to fit different companies in. Also, different employees also require different motivational factors. In 2009, only 27 shops offered Singles Day sales while in 2015, 40,000 retailers joined the movement. This can be illustrated by the following equation: Individuals outcomes/individuals own inputs = relational partners outcomes/relational partners inputs (Adams et al, 1976). But things changed over the years. With the early success of corrupt deals by heads of the sales department at Alibaba, they would have an addictive sense of satisfaction and accomplishment which lead to those guilty behaviours for greater interest repeat again and again naturally. No longer confined to the emerging online markets of China, Alibaba now plays on an international level, with plans to compete for customers from around the world.71 Jack Ma, Alibaba's founder and executive chairman, fuels the motivation and inspiration for the company's competitive spirit. With a net worth of $38.3 billion, he currently holds the title as the richest person in Asia.. Ma's extraordinary leadership skills and interesting success story fascinated the . In essence, the approach improved sharing among departments allowing a teamwork culture. Hello. With the rapid expansion of international business scale in the development of Alibaba Group, they consider their contribution to the company is greater than the return. But the access to the Internet was minimal and convincing businesses for an online presence was a difficult task. ?>, Order original essay sample specially for your assignment needs, Jack Ma (Ma, Yun), Alibaba of Chinas E-Commerce Business, How Alibaba Celebrated the Countdown to its Biggest Sales Day of the Year, Yiping Gong, Regional Manager, Alibaba Cloud, On Cloud Computing And Entrepreneurship In The Middle East, get custom These, along with other factors result in a loyal base of employees, who are ready to put in long hours. Compensation is based on: Generating short-term winsmanagers and employees like the sense of achievement. harpercollins. What if Alibaba expands its business to the U.S. Generally, when companies expand their business to other countries, they tend to hire local people. pdf [Accessed: 06 Nov 2012]. Write database? Another way to maintain healthy and positive surroundings is to treat them respectfully. After being paid adequate salary, employee seeks safety physically and mentally on the jobs. Jack, however, wasnt an entrepreneur right from the start. alibaba. Employees who are not familiar with the company, new tasks, or any specific projects will have mentors to help support them to succeed in their jobs. The system is the same as Google AdWords ads pay on the basis of the number of clicks on the ads. International Encyclopedia of the Social & Behavioral Sciences, 2nd ed. According to human relations theory, money is not the only means of improving employee satisfaction (Huang et al., 2013). The principle implies that good teamwork plans, learn, works, and celebrates together. Introduction Human resource management (HRM) means the activities of management in the employment relationship (Boxall and Purcell, 2003). Notably, effective teamwork is characterized by purpose, trust, commitment, and ownership, captured in its principles. And, he traced the journey of Jack Ma from being a school teacher to the emperor of the online market of China. @Hengshao90or on Facebook. 4. 231-245). The announcement of the company showed that nearly 100 employees including sales staffs, manager and supervisor, had conspired to the fraud by deliberately helping fake suppliers in China to register with avoiding the company scrutiny and allowing them to defraud oversea buyers on the Alibabas international website (Nytimes, 2011). Unfortunately, progress is often disrupted . The forth level is esteem needs. skills to the HR profession. 2 The psychological imbalance Employees of equal position and qualification serviced in the parallel department with the same salary may havequite different perceptions of the fairness. Low: Fears failure, avoids responsibility. com/blogs/newsbook/2011/02/online-fraud_scandal_china [Accessed: 05 Nov 2012]. 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